In this episode of the Realistic CEO Podcast, join us as we chat with Michelle Grout, Executive Director of the Springfield Business Improvement District. Michelle shares her incredible journey from managing retail stores to transitioning into real estate, and finally, into her current role where she enhances the downtown Springfield community. Hear about the challenges she faced, the importance of listening, and why balancing work and family life is crucial. Michelle also highlights the significance of face-to-face communication, the impact of community events, and the exciting aspects of her job that keep her motivated. Tune in for valuable leadership insights and a behind-the-scenes look at city management!

00:00 Introduction: Defying Expectations

00:23 Welcome to the Realistic CEO Podcast

00:43 Meet Michelle Grout: Springfield Business Improvement District

01:50 Michelle's Journey: From Retail to Real Estate

04:38 The Importance of Listening and Learning

07:26 Transitioning to Executive Director

09:51 Leadership and Team Building

17:26 Community Engagement and Events

27:07 Balancing Work and Family

28:18 Fun Facts and Farewell