Ep. 41 | Pho Saigon | Lena Phommathan | From Occupational Therapy to Successful Restaurant Owner
Join us on this episode of the Realistic CEO Podcast as we dive into Lena's inspiring journey from pursuing occupational therapy to becoming a successful restaurant owner. Lena shares the story of her family's deep-rooted passion for cooking, the challenges she faced in her career switch, and the steps she took to establish and run the only LAO restaurant in Western Massachusetts. Learn valuable insights on leadership, team-building, handling business partnerships, and balancing work with family life. Don't miss her practical advice for aspiring entrepreneurs and her reflections on maintaining a positive mindset amid the ups and downs of business ownership.
00:00 Introduction: The Dream of Becoming a CEO
00:23 Welcome to the Realistic CEO Podcast
00:32 Guest Introduction: Lena's Journey
01:26 The Birth of SouLao’d Kitchen
04:30 Challenges and Values in Business
07:05 Leadership and Legacy
09:34 Acquiring an Established Business
11:50 Building and Trusting Your Team
13:25 Balancing Family and Business
17:51 Starting Your Own Restaurant: Essential Tools and Costs
19:48 Understanding the Financials of Your Business
20:57 Key Questions for Business Success
22:18 The Lonely Born Work (LBW) Journey
23:31 Balancing Humility and Confidence
27:55 Building Effective Business Systems
33:43 Balancing Work and Family Life
35:06 Advice for Aspiring CEOs
35:59 Fun Facts and Closing Remarks